{"id":942,"date":"2023-11-16T12:02:02","date_gmt":"2023-11-16T12:02:02","guid":{"rendered":"https:\/\/mo.work\/uncategorized\/how-to-balance-business-needs-with-employee-expectations\/"},"modified":"2025-03-04T14:39:14","modified_gmt":"2025-03-04T14:39:14","slug":"business-needs-employee-expectations","status":"publish","type":"post","link":"https:\/\/mo.work\/insights\/business-needs-employee-expectations\/","title":{"rendered":"How to Balance Business Needs With Employee Expectations"},"content":{"rendered":"\n<p class=\"is-style-introduction\">Meeting employee expectations is a challenge for every business. <\/p>\n\n\n\n<p>Your company goals, including your bottom line, are not necessarily the thing at the forefront of your employee\u2019s mind. However, there are ways to balance business needs with employee expectations through carefully chosen strategies.<\/p>\n\n\n\n<p>In the modern workplace, global events such as market crashes and the pandemic have changed how employees view their lives. We place greater emphasis on work\/life balance, in addition to calling for improved compensation. But not every company can afford to meet these demands.<\/p>\n\n\n\n<p>On the other hand, many markets are becoming harder to navigate. The infamous Hollywood Writers Strike in 2023 demonstrated that the needs of companies and the concerns of employees are becoming inflamed. New technology like artificial intelligence is fast approaching; we should consider better ways to connect employees and companies.<\/p>\n\n\n\n<p>Here at <a href=\"https:\/\/mo.work\">Mo<\/a>, we\u2019re <a href=\"https:\/\/mo.work\/solutions\/employee-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">experts at improving connections<\/a> between high-level management and team members. We have used our research to summarise six key methods to align employee expectations with business success.<\/p>\n\n\n<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t\n<a class=\"is-style-dark wp-block-logic-button\" href=\"https:\/\/mo.work\/speak-to-an-expert\/\" target=\"_blank\"><span class=\"label\">Speak to an expert<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1\">What Are Employee Expectations?<\/h2>\n\n\n\n<p>Employee expectations are the standards people want from their workplace, including what is required in their role and the salary compensation they receive. In recent years, employee expectations have moved towards a better work\/life balance. While money will always be important, especially as inflation rises, many workers are prioritising their mental health over high incomes. Simply put: employee expectations are changing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What are Examples of Employee Expectations?<\/h2>\n\n\n\n<p>Examples of employee expectations include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Benefits and pensions<\/li>\n\n\n\n<li>Competitive salaries<\/li>\n\n\n\n<li>Manager competency<\/li>\n\n\n\n<li>HR support<\/li>\n\n\n\n<li>Sick pay<\/li>\n\n\n\n<li>Annual leave<\/li>\n\n\n\n<li>Bonuses and rewards<\/li>\n\n\n\n<li>Opportunities for progression<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Why Do Employees Expect a Positive Work Culture?<\/h2>\n\n\n\n<p>We hear this phrase all over the internet, but what does it mean for your team? We define a \u201cpositive work culture\u201d as demonstrating transparency, communication and mutual benefit. You needn\u2019t be best friends with your colleagues to achieve this. But a degree of friendliness and respect is essential.<\/p>\n\n\n\n<p>Company culture has more influence on your employees than some managers think. If employees feel happy in their roles, productivity increases. It seems obvious. However, companies promote many managers into the position without providing adequate training.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5 Features of Positive Work Culture:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Good communication<\/li>\n\n\n\n<li>Adequate reward and recognition<\/li>\n\n\n\n<li>Transparent and achievable team goals<\/li>\n\n\n\n<li>Opportunities for professional development<\/li>\n\n\n\n<li>Engaged team culture<\/li>\n<\/ol>\n\n\n\n<p>A positive work culture will improve employee retention by making individuals feel appreciated beyond traditional performance reviews. While regular check-ins from managers help employees feel supported, they can be stressful. Mo has created a strategy that enables managers to recognise and encourage team members without excessive admin or formality.<\/p>\n\n\n\n<p>Beyond better rewards, our platform creates a positive company culture through fun and productive conversation. Our \u201cBoosts\u201d feature allows managers to prompt staff for updates on anything, from work priorities to recent pet pictures. And they\u2019re fully customisable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Meet Employee Expectations<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2\">Step 1: Effective Leadership<\/h3>\n\n\n\n<p>Communicating business goals to team members is an essential part of being an effective leader. We\u2019ve already mentioned that when managers are promoted, they often receive insufficient training. Leadership must recognise any weaknesses and provide the appropriate support and software. After all, a team is only as good as their line manager.<\/p>\n\n\n\n<p>A company\u2019s overall goals should be the foundation of team strategy. However, it\u2019s hard to justify achieving goals through burnout. Managers translate these objectives while keeping an eye on their employees\u2019 well-being.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3\">Step 2: Remote\/Hybrid Working<\/h3>\n\n\n\n<p>Changes in work culture have heavily affected employee turnover. Many employees now consider <a href=\"https:\/\/mo.work\/insights\/distributed-teams-remote-work-data\/\">remote work<\/a> to be essential, rather than an added benefit. No longer the reserve of \u201cdigital nomads\u201d, working from anywhere is the norm for millions of employees.<\/p>\n\n\n\n<p>According to <a href=\"https:\/\/www.forbes.com\/advisor\/business\/remote-work-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Forbes<\/a>, 12.7% of full-time employees work from home, while 28.2% work a hybrid model. Even more compelling, 98% of workers want to work remotely at least some of the time.<\/p>\n\n\n\n<p>As a leader, you must decide whether remote working is sustainable for your business. Many companies have asked their employees to return to the office at least a few days a week. Some staff will inevitably leave. Assess your priorities in this area and make a choice based on a few factors:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Retention metrics<\/li>\n\n\n\n<li>Productivity<\/li>\n\n\n\n<li>Company culture<\/li>\n<\/ol>\n\n\n\n<p>Part of being a modern business is about understanding your workforce. Workers aged 24 to 35 make up the highest percentage of remote workers. They have little experience in the office; a move to hybrid work might be beneficial to their professional development.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Further reading:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/mo.work\/insights\/how-to-create-a-high-performance-culture\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Seven Ways to Build Relationships While Working Remotely<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mo.work\/insights\/flexible-working-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Everything You Need to Know About Flexible Working<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4\">Step 3: Work\/Life Balance<\/h3>\n\n\n\n<p>Employer expectations can be at odds with employee satisfaction. After the pandemic, many employees became disengaged and disillusioned, leading to a phenomenon called \u201c<a href=\"https:\/\/mo.work\/insights\/quiet-quitting\/\">quiet quitting<\/a>\u201c. The Great Resignation may be tailing off, but individuals continue to seek roles that harmonise with their other priorities.<\/p>\n\n\n\n<p>Small policies like \u201cSummer Fridays\u201d can enliven your company culture. Larger policies, like offering unlimited paid time off, are more daring. Yet, they can pay dividends in recruitment and retention.<\/p>\n\n\n\n<p>We\u2019ve noticed a link between reward packages and higher employee retention. However, you can\u2019t forget important factors like sustainable work hours and flexibility for carers.<\/p>\n\n\n\n<p><a href=\"https:\/\/mo.work\/insights\/support-working-parents\/\">Working parents<\/a> have noticed an increase in bugs and flu since the pandemic. This has made it more difficult for them to balance their work responsibilities with taking care of their children. Giving them flexibility in their schedule is one way of supporting their needs.<\/p>\n\n\n\n<p>Consider keeping freelancers in your back pocket for spells of illness within your team. You may also need to adjust your targets in the winter months to account for absences. Reduced productivity during illness is inevitable. As a business, you should account for reality, rather than putting pressure on the people who work for you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5\">Step 4: Clear Boundaries<\/h3>\n\n\n\n<p>Setting clear expectations with your team not only helps foster a positive work environment. It also demonstrates respect for their professionalism.<\/p>\n\n\n\n<p>Ensure that you communicate to your employees what is expected of them at work. Do they need to travel to conferences? Will they be expected to work unconventional hours?<\/p>\n\n\n\n<p>Being upfront about adjustments to their jobs will help staff trust you. In return, they will share their own changes with you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4 Boundaries for Managers:<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">1. <strong>Emotional Boundaries<\/strong><\/h4>\n\n\n\n<p>You don\u2019t need to be best friends with your employees. Trust is essential. But not every form of emotional bonding is professional.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. <strong>Time Boundaries<\/strong><\/h4>\n\n\n\n<p>In France, it is illegal to message your employees outside of work hours. Consider why this is important for people\u2019s quality of life. Of course, some jobs will require longer, unpredictable hours. Many people work to live, not live to work.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. <strong>Physical Boundaries<\/strong><\/h4>\n\n\n\n<p>Maintaining professionalism in the office is essential for sustainable working relationships. We don\u2019t need to explain why inappropriate relations in the workplace are a bad idea. Stay updated on changing social norms and make sure you don\u2019t get caught off guard.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. <strong>Mental Boundaries<\/strong><\/h4>\n\n\n\n<p>Work is demanding. It should be. But pushing your employees every day can lead to a decrease in productivity. Enforce \u201cmeeting-free days\u201d or \u201cquiet afternoons\u201d to give them a chance to catch up with their tasks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6\">Employee Expectations: Leveraging Recognition<\/h2>\n\n\n\n<p>Keep employees happy by demonstrating their worth to your team. Not everyone is highly ambitious; there\u2019s nothing worse than consistently completing tasks every week to receive no recognition from your manager.<\/p>\n\n\n\n<p><strong>Ways to recognise employees:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Monetary rewards<\/li>\n\n\n\n<li>Promotions<\/li>\n\n\n\n<li>Verbal recognition<\/li>\n\n\n\n<li>Paid time off<\/li>\n\n\n\n<li>Gifts and benefits<\/li>\n\n\n\n<li>Peer recognition<\/li>\n<\/ol>\n\n\n\n<p>Mo provides a platform that empowers managers to recognise, engage and reward their team with less admin. With a friendly interface and easy-to-use engagement tools, we make a positive company culture simple.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7\">Employee Expectations: Key Takeaways<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Meeting employee expectations presents a challenge for businesses, as employees prioritise factors like work\/life balance and improved compensation.<\/li>\n\n\n\n<li>Strategies to align employee expectations with business success include fostering a positive work culture, effective leadership, and adapting to remote\/hybrid working.<\/li>\n\n\n\n<li>Maintaining work\/life balance, setting clear boundaries and offering meaningful recognition are crucial components in meeting employee expectations and fostering a positive company culture.<\/li>\n\n\n\n<li>Business needs don\u2019t have to be at odds with a culture that allows employees to thrive. <a href=\"https:\/\/mo.work\/book-a-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Book a demo<\/a> to find out how a positive culture can help you reduce attrition and boost productivity.<\/li>\n<\/ul>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-block-meta-box-group\">\n\t<div>\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"896\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/homepage-banner-1024x896.png\" alt=\"\" class=\"wp-image-1987\"\/><\/figure>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t<div class=\"h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\n<h2 class=\"wp-block-heading is-style-default\">Transform your culture with Mo<\/h2>\n\n\n\n<p class=\"is-style-lead\">Book a free demo to learn how Mo can help you:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-unstyled\">\n<li>\ud83e\udd1d Improve employee engagement scores<\/li>\n\n\n\n<li>\ud83d\ude80 Reduce employee churn<\/li>\n\n\n\n<li>\ud83d\ude0d Build a collaborative culture<\/li>\n<\/ul>\n\n\n<div class=\"height-lg-small height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t\n<a class=\"is-style-dark wp-block-logic-button\" href=\"https:\/\/mo.work\/book-a-demo\/\"><span class=\"label\">Book your free demo<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n\t<\/div>\n\t<span class=\"squiggle\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\">Mo is the Key to Meeting Employee Expectations<\/h2>\n\n\n\n<p>Mo is a culture and engagement platform that uses data insights to drive real improvement in engagement scores while reducing staff turnover. We strategically help people teams create great places to work through continuous, positive action.<\/p>\n\n\n\n<p>If you\u2019re looking for ways to take action on measuring employee engagement, learn more about how to shift the dial at the manager level and transform&nbsp;<a href=\"https:\/\/mo.work\/insights\/bridging-insights-to-action-should-start-from-the-bottom-up\/\"><strong>insights into action<\/strong><\/a>. To find out if you\u2019re eligible for our money-back guarantee,&nbsp;<a href=\"https:\/\/mo.work\/book-a-demo\/\">book a demo<\/a>&nbsp;with our team.<\/p>\n\n\n<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t\n<a class=\"is-style-dark wp-block-logic-button\" href=\"https:\/\/mo.work\/speak-to-an-expert\/\" target=\"_blank\"><span class=\"label\">Speak to an expert<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\n\n\n","protected":false},"excerpt":{"rendered":"Meeting employee expectations is a challenge for every business. Your company goals, including your bottom line, are not necessarily the&#8230;","protected":false},"author":2,"featured_media":943,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[29],"class_list":["post-942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","tag-employee-performance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Balance Business Needs With Employee Expectations | Mo<\/title>\n<meta name=\"description\" content=\"Meeting employee expectations is a challenge for every business. 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