{"id":847,"date":"2024-08-28T14:31:15","date_gmt":"2024-08-28T14:31:15","guid":{"rendered":"https:\/\/mo.work\/how-to-improve-employee-performance\/"},"modified":"2025-02-03T14:35:20","modified_gmt":"2025-02-03T14:35:20","slug":"underperforming-employees","status":"publish","type":"post","link":"https:\/\/mo.work\/insights\/underperforming-employees\/","title":{"rendered":"How to Improve Employee Performance"},"content":{"rendered":"\n<p class=\"is-style-introduction\">Behind every ambitious business goal is a simple variant that decides whether it will be met: employee performance.<\/p>\n\n\n\n<p class=\"is-style-default\">However, after a few years of industry challenges and <a href=\"https:\/\/mo.work\/insights\/distributed-teams-remote-work-data\/\">remote work<\/a>, it can be challenging for managers to keep up engagement within their teams. The impact of new work structures may have impacted employee performance and the results are only now coming to light.<\/p>\n\n\n\n<p class=\"is-style-default\">In their <a href=\"https:\/\/mo.work\/insights\/gallups-state-of-the-global-workplace-2024-our-key-insights\/\">State of the Global Workforce report<\/a>, Gallup found that while 34% of global employees were scored as \u201cthriving in life\u201d, that number had dropped from 2022 to 2023. Meanwhile, 58% were said to be struggling. This has directly impacted employee engagement, as well as performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why is Employee Performance Important?<\/strong><\/h2>\n\n\n\n<p>Every team thrives when all members are motivated and contribute their best. By addressing performance challenges early on, you create an environment where everyone can succeed together. While it\u2019s easy to overlook underperformance, taking proactive steps ensures these issues don\u2019t persist, allowing your team to stay strong and focused.<\/p>\n\n\n\n<p>The great news is that enhancing motivation and understanding the root causes can inspire positive change and help everyone get back on track, creating a more collaborative and high-performing team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Causes Employees to Underperform?&nbsp;<\/strong><\/h2>\n\n\n\n<p>There are <a href=\"https:\/\/www.glassdoor.com\/employers\/blog\/identify-underperformance-and-deal-with-it-the-right-way\/\" target=\"_blank\" rel=\"noreferrer noopener\">many reasons<\/a> an employee might be underperforming, from personal to professional. To start addressing the issue, you first need to look around and see if there is a pattern of underperformance.<\/p>\n\n\n\n<p>Suppose you only see a few isolated issues. The chances are it could be due to something in the employee\u2019s personal life or being unclear about their role and expectations in the organisation.<\/p>\n\n\n\n<p>On the other hand, if you\u2019re seeing a significant number of employees struggling to perform as well as expected, you\u2019re likely having issues around connectivity, <a href=\"https:\/\/mo.work\/insights\/ways-to-motivate-employees\/\">motivation<\/a> and clear career progression.<\/p>\n\n\n\n<p>One useful way to find out where the problem lies is to conduct an employee engagement survey and get some insight into how your employees feel. We have developed some handy techniques for improving performance if you struggle to manage your underperforming employees.<\/p>\n\n\n<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t\n<a class=\"is-style-dark wp-block-logic-button\" href=\"https:\/\/mo.work\/speak-to-an-expert\/\"><span class=\"label\">Speak to an expert<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3 Easy Ways to Improve Employee Performance<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Lay Out Expectations Clearly \u2013 And Early<\/strong><\/h3>\n\n\n\n<p>There is always a possibility that your employee doesn\u2019t completely understand what their responsibilities are. This can be disheartening for anyone, as the employee gets the sense they are failing at their job without knowing how to fix it.<\/p>\n\n\n\n<p>Pride or fear may stop them from bringing it up, so one of the first things you should do is draw up and share a detailed explanation of what you need from them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Establish Open Communication&nbsp;<\/strong><\/h3>\n\n\n\n<p>To help poorly performing employees get back on top, you need to address the reason behind their lacklustre performance. And to get to the bottom of that, it\u2019s essential to foster an open line of communication between you and them.<\/p>\n\n\n\n<p>If an employee can trust that you have their best interests at heart and the good of the organisation, they are much more likely to open up to you and share their concerns.<\/p>\n\n\n\n<p>Personal life struggles will inevitably surface in the workplace at some stage. We are only human. Many things can sap energy, from problems at home to global pandemics or war, and lead to poor performance. Knowing how to support your team through challenging times can make a huge difference.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Improve Your Employee Recognition Program<\/strong><\/h3>\n\n\n\n<p>Who doesn\u2019t like to feel as though their hard work is being recognised?<\/p>\n\n\n\n<p>Not only can regular rewards and recognition help high performers reach new heights, but they can also encourage poor performers to make improvements.<\/p>\n\n\n\n<p>Sharing successes and shouting about wins can be a massive factor in improving motivation, and our <a href=\"https:\/\/mo.work\/solutions\/employee-recognition\/\">employee recognition platform<\/a> makes it wonderfully easy to encourage your team every day.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-meta-box-newsletter\">\n\t<div>\n\t\t<div class=\"row align-items-end justify-content-between\">\n\t\t\t<div class=\"col-12 col-lg-5\">\n\t\t\t\t\n\n<p class=\"is-style-introduction\">Join our community<\/p>\n\n\n\n<p>Sign up for our Mo newsletter, packed with the latest data, product updates and new podcast episodes -&gt;<\/p>\n\n\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-lg-6\">\n\t\t\t\t\n<div class=\"hs-newsletter-fields\">\n\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n\t<script>\n\t\thbspt.forms.create({\n\t\t\tportalId: \"2469663\",\n\t\t\tformId: \"0300f456-c87b-4ea2-870c-664af35b309f\"\n\t\t});\n\t<\/script>\n<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<span class=\"squiggle\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>\n\n\n<div style=\"height:44px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What Else Can I Do to Improve Employee Performance?<\/h2>\n\n\n\n<p>Your opinions are never exhausted. Here are five additional ways to boost your employee performance. And remember, our employee recognition software is designed to improve productivity across hybrid, remote and distributed teams. <a href=\"https:\/\/mo.work\/book-a-demo\/\">Book a demo<\/a> with our experts to learn how.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Improve Your Onboarding Process<\/strong><\/h3>\n\n\n\n<p>Onboarding is crucial for settling employees into a role and setting them up for success. Suppose you\u2019re noticing a decline in performance once onboarding is over.<\/p>\n\n\n\n<p>There\u2019s a chance that your process isn\u2019t in-depth or supportive enough, leaving employees floundering and less able to hit your expectations. A strong process or good <a href=\"https:\/\/mo.work\/insights\/top-employee-onboarding-software\/\">onboarding software<\/a> could be all you need to see an improvement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Activate Managers<\/strong><\/h3>\n\n\n\n<p>If you want an employee to continue to grow and perform well over time with you, you must display strong leadership.<\/p>\n\n\n\n<p>It may be that they feel they need more check-ins to ensure they\u2019re able to meet the goals set for them, or you need to invest in more training or resources to help them thrive. Activating managers to model positive behaviour is the key to higher-performing employees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Find Ways to Reduce Stress&nbsp;<\/strong><\/h3>\n\n\n\n<p>Stress can greatly impact an <a href=\"https:\/\/mo.work\/insights\/ultimate-guide-to-employee-wellbeing\/\">employee\u2019s well-being<\/a>, and when mental health suffers. We all know that a little bit of stress is normal and can even be positive, but there is a tipping point where it can quickly become detrimental. Working in ways to help employees manage stress can help improve performance too.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Offer Better Opportunities<\/strong><\/h3>\n\n\n\n<p>Sometimes, employees start to underperform when they can\u2019t see a clear path for themselves. Opportunities for career progression allow people to plan and see how hard work could pay off in the future.<\/p>\n\n\n\n<p>When employees feel trapped or as though they will be stuck at the same level forever, it can drain their willingness to invest in the day-to-day.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Create a Culture of Peer-to-peer Support<\/strong><\/h3>\n\n\n\n<p>Sometimes, the most effective way to help an employee who seems to have lost the will to perform well is to work on team building. An organisation that feels connected, with good <a href=\"https:\/\/mo.work\/insights\/peer-to-peer-recognition\/\">peer-to-peer recognition<\/a> opportunities and support, is more likely to leave employees more motivated to help the whole team thrive.&nbsp;Encourage employees to pick each other up through our <a href=\"https:\/\/mo.work\/platform\/boosts\/\">Boosts<\/a> and see how high-performance habits naturally begin to form.<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-xx-large-font-size\">We turn your disconnected employees into engaged teams.<\/h2>\n\n\n\n<p class=\"has-text-align-center is-style-default\">Learn more about our proven strategies<\/p>\n\n\n<div class=\"height-lg-small height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-block-meta-box-query\">\n\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-4 mb-4\">\n\t\t\t\t\t<div class=\"is-style-page wp-block-logic-card\">\n\t\t<div class=\"card-image\">\n\t\t<img decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/shutterstock_527845618-scaled-1024x684.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t<\/div>\n\t<div class=\"card-body\">\n\t\t\t<h3>\n\t\t<a href=\"https:\/\/mo.work\/solutions\/employee-engagement\/\">\t\tEmployee Engagement Software\t\t<\/a>\t<\/h3>\n<div class=\"post-excerpt\"><p>Employee engagement drives high performance.<\/p>\n<\/div><div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t<a class=\"is-style-default wp-block-logic-button\" href=\"https:\/\/mo.work\/solutions\/employee-engagement\/\"><span class=\"label\">Read More<\/span><span class=\"visually-hidden\">Employee Engagement Software<\/span><\/a><\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-4 mb-4\">\n\t\t\t\t\t<div class=\"is-style-page wp-block-logic-card\">\n\t\t<div class=\"card-image\">\n\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/shutterstock_2278518733-scaled-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"Employee recognition solutions\" loading=\"lazy\" \/>\t<\/div>\n\t<div class=\"card-body\">\n\t\t\t<h3>\n\t\t<a href=\"https:\/\/mo.work\/solutions\/employee-recognition\/\">\t\tEmployee Recognition\t\t<\/a>\t<\/h3>\n<div class=\"post-excerpt\"><p>Employee Recognition improves team connection.<\/p>\n<\/div><div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t<a class=\"is-style-default wp-block-logic-button\" href=\"https:\/\/mo.work\/solutions\/employee-recognition\/\"><span class=\"label\">Read More<\/span><span class=\"visually-hidden\">Employee Recognition<\/span><\/a><\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-4 mb-4\">\n\t\t\t\t\t<div class=\"is-style-page wp-block-logic-card\">\n\t\t<div class=\"card-image\">\n\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/shutterstock_2094767464-scaled-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"How to have difficult conversations at work\" loading=\"lazy\" \/>\t<\/div>\n\t<div class=\"card-body\">\n\t\t\t<h3>\n\t\t<a href=\"https:\/\/mo.work\/solutions\/staff-rewards\/\">\t\tEmployee Rewards\t\t<\/a>\t<\/h3>\n<div class=\"post-excerpt\"><p>Staff rewards and recognition drive performance.<\/p>\n<\/div><div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t<a class=\"is-style-default wp-block-logic-button\" href=\"https:\/\/mo.work\/solutions\/staff-rewards\/\"><span class=\"label\">Read More<\/span><span class=\"visually-hidden\">Employee Rewards<\/span><\/a><\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How Mo Can Improve Employee Performance<\/h2>\n\n\n\n<p>Mo is a culture and engagement platform that uses data insights to improve engagement scores while reducing staff turnover. We strategically help people teams create great places to work through continuous, positive action.<\/p>\n\n\n\n<p>If you\u2019re looking for ways to take action on measuring employee engagement, learn more about how to shift the dial at the manager level and transform&nbsp;<a href=\"https:\/\/mo.work\/insights\/bridging-insights-to-action-should-start-from-the-bottom-up\/\"><strong>insights into action<\/strong><\/a>. To find out if you\u2019re eligible for our money-back guarantee,&nbsp;<a href=\"https:\/\/mo.work\/book-a-demo\/\">book a demo<\/a>&nbsp;with our team.<\/p>\n\n\n<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t\n<a class=\"is-style-dark wp-block-logic-button\" href=\"https:\/\/mo.work\/speak-to-an-expert\/\"><span class=\"label\">Speak to an expert<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Behind every ambitious business goal is a simple variant that decides whether it will be met: employee performance. However, after&#8230;","protected":false},"author":2,"featured_media":869,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[29],"class_list":["post-847","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","tag-employee-performance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Improve Employee Performance | Mo<\/title>\n<meta name=\"description\" content=\"Behind every ambitious business goal is a simple variant that decides whether it will be met: employee performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mo.work\/insights\/underperforming-employees\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta 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