{"id":5166,"date":"2025-05-14T12:45:03","date_gmt":"2025-05-14T11:45:03","guid":{"rendered":"https:\/\/mo.work\/?p=5166"},"modified":"2025-05-14T15:14:47","modified_gmt":"2025-05-14T14:14:47","slug":"how-mo-uses-mo","status":"publish","type":"post","link":"https:\/\/mo.work\/insights\/how-mo-uses-mo\/","title":{"rendered":"How Mo Uses Mo"},"content":{"rendered":"\n

As a remote-first company, it will come as no surprise that the team at Mo uses our own software to build togetherness across our employees. <\/p>\n\n\n\n

With team members in scattered across the UK and Europe, we can\u2019t rely on seeing each other in the office to create cohesion and camaraderie. Instead, we use the employee culture platform we built to connect our team, share updates and strive for success.<\/p>\n\n\n\n

If you\u2019re curious about how Mo uses Mo to engage our employees, we\u2019re going to reveal all in this article (including screenshots!). Want to connect your own remote team, speak to us about ways you <\/em>can use Mo.<\/p>\n\n\n\n

New Here? Let Us Tell You About Mo<\/h2>\n\n\n\n

Mo is an all-in-one culture platform that helps teams improve engagement and retain employees. Our features are designed to target recognition, communication and celebration to unlock a better company culture<\/a>. <\/p>\n\n\n\n

Did you know that the rate of \u201chighly engaged\u201d employees sits at only 10% in the UK<\/a>?<\/p>\n\n\n\n

Using Mo is proven to drive up engagement and reduce attrition. Even better, we can also help you hire better candidates by making your workplace more attractive.<\/p>\n\n\n\n

How you use Mo is up to you. We work with dozens of different organisations to bring out the best of their cultures, from hospitality<\/a> and childcare<\/a> to manufacturing<\/a> and the energy sector<\/a>. We have helped remote, distributed, hybrid, in-office<\/a> and casual teams (basically every sort of company you can imagine) to work better together.<\/p>\n\n\n\n

When used as part of an engagement strategy, Mo\u2019s intuitive features work together to motivate your team and develop greater accountability, ultimately pushing you all towards individual and collective success.<\/p>\n\n\n\n

Mo’s platform is based around four main features:<\/h2>\n\n\n
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Moments<\/h3>\n\n\n\n

Moments recognise success, celebrate occasions and connect teams. Shared publicly or privately, they break down silos and unlock employee communication. Moments appear on a centralised newsfeed so employees can engage, comment and react in real-time.<\/p>\n\n\n

\n\t\nDiscover Moments<\/span>\n\t\t\t\t\n\t\t\t\t\t<\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n
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\n\t\t\t\"Boosts\"\t\t<\/div>\n\t\t
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Boosts<\/h3>\n\n\n\n

Boosts are customisable prompts that admins and managers use to drive positive behaviour. They can scheduled to repeat on a weekly, bi-weekly or monthly basis.<\/p>\n\n\n

\n\t\nDiscover Boosts<\/span>\n\t\t\t\t\n\t\t\t\t\t<\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n
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Assistant<\/h3>\n\n\n\n

Worried about getting Mo to stick? Trust the Assistant. <\/p>\n\n\n\n

The Assistant helps managers know where focus effort, resulting in better adoption and higher impact.<\/p>\n\n\n

\n\t\nDiscover the Assistant<\/span>\n\t\t\t\t\n\t\t\t\t\t<\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n
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Rewards<\/h3>\n\n\n\n

You might think you know everything about staff rewards. Think again. <\/p>\n\n\n\n

We\u2019ve reimagined employee rewards as part of a wider recognition strategy, helping you unlock top performance.<\/p>\n\n\n

\n\t\nDiscover Rewards<\/span>\n\t\t\t\t\n\t\t\t\t\t<\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n\n

We Make Recognition Part of Our Culture<\/h2>\n\n\n\n

Now that you understand the basics, let\u2019s see how Mo\u2019s team uses our platform to celebrate, motivate and feel fulfilled by our daily tasks.<\/p>\n\n\n

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At Mo, we take our ethos seriously. We are open about our company values, including \u201chaving fun along the way\u201d, and aren\u2019t afraid to commit to the engagement strategies we recommend to our clients.<\/p>\n\n\n\n

We use a combination of reward, recognition and communication to help our people feel motivated. It\u2019s an approach based on dozens of studies from the likes of Gallup<\/a>, McKinsey <\/a>and Harvard Business Review<\/a>.<\/p>\n\n\n\n

As our company has grown, we\u2019ve developed what we call the \u201cMo Standard\u201d (our take on the Gold Standard) for distributing meaningful rewards across the organisation. <\/p>\n\n\n\n

The Mo Standard demonstrates the three key ways<\/strong> to show impactful recognition: High Level; Mid Level; and Base Level. <\/p>\n\n\n\n

You need all three to build a culture where employees want to stay. You can read more about this method in our guide to staff appreciation<\/a>. <\/p>\n\n\t<\/div>\n\n\n\n

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\"Celebrating<\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n

Our platform is specifically designed to help leaders share Mid Level and Base Level recognition, while also helping the whole team celebrate recognition at all levels.<\/p>\n\n\n\n

Sharing Moments That Matter<\/h2>\n\n\n\n

Think of Moments<\/a> as social media for the workplace. Moments appear on a centralised newsfeed, letting our team engage, comment and react in real-time.<\/p>\n\n\n\n

Our shared Moments on our Mo feed are packed with positivity and motivating messages. Mo\u2019s team leaders encourage everyone to share Moments that recognise success, celebrate occasions and bring us closer together. <\/p>\n\n\n

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We can share our Moments publicly or privately. As a remote company, sharing Moments breaks down silos and unlocks employee communication that we struggle to achieve on other instant messaging platforms. Apps like Slack can come with a lot of pressure, whereas Mo is a safe space to share the positive parts of our working lives.<\/p>\n\n\n\n

We align every Moment we share on our Mo platform with a value, such as \u201cHaving fun along the way\u201d. <\/p>\n\n\n\n

Adding Mo\u2019s company values improves performance by highlighting our team contributions and celebrating achievements. It also makes it possible for our HR leader, Lily, to track how Moments align with our company values over time.<\/p>\n\n\t<\/div>\n\n\n\n

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An example of a Moment with a reward attached<\/figcaption><\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n

Creating Engaging Feedback Loops with Boosts<\/h2>\n\n\n\n

Boosts<\/a> are customisable prompts that our admins and managers use to drive positive behaviour. They can be scheduled to repeat on a weekly, bi-weekly or monthly basis. We mostly use them weekly to drive engagement on Mondays and Fridays. Here are some examples of the Boosts we use:<\/p>\n\n\n\n

\u201cSmall Wins\u201d<\/h3>\n\n\n\n

Our HR manager, Lily, designed this Boost to highlight the \u201cinvisible work\u201d we do every week. \u201cSmall wins\u201d include bringing a stagnating project back to life, publishing a case study and streamlining a laborious workflow.<\/p>\n\n\n\n

\u201cWeekend MOments\u201d<\/h3>\n\n\n\n

This one is pretty self explanatory. As a team, we love sharing our weekend shenanigans with our coworkers. It helps keep us connected as people, not just employees. Unsurprisingly, this is one of our most popular Boosts. Our team agrees that it helps strengthen connection and establish new relationships.<\/p>\n\n\n\n

\u201cWho Deserves a Shoutout?\u201d<\/h3>\n\n\n\n

Our CEO, Luke Fisher, is adamant that regular recognition is the key to great performance. We try to give at least one person a shoutout every week for things like a stellar presentation or closing a deal. Sometimes we add monetary rewards to this Boost for maximum impact on our positive vibes.<\/p>\n\n\n\n

Gaining Intuitive Insights Into How Our Team Thrives<\/h2>\n\n\n\n\n\n\n
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Our managers use the Assistant<\/a> feature to measure progress over time. Team engagement will naturally fluctuate when the company goes through changes. <\/p>\n\n\n\n

For example, a recent project temporarily added fast turnaround requests to the workloads of our Product and Engineering teams. Their managers were able to monitor their engagement on Mo through the Assistant\u2019s analytics dashboard.<\/p>\n\n\n\n

The Assistant then suggested when to recognise and motivate specific members in the team, helping to keep up engagement during a big push.<\/p>\n\n\t<\/div>\n\n\n\n

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Mo’s Manager Dashboard<\/figcaption><\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n

Nominating Our Teammates for Striving<\/h2>\n\n\n\n

Our Nominations<\/a> feature encompasses peer nominations and company awards. We\u2019ve made the most of their custom details, adding our own Mo flare to our monthly and annual awards.<\/p>\n\n\n\n

We use our Nominations to ask employees to put forward names for our Employee of the Month award, as well as our annual MoFo awards, which reward qualities like improvement, connection and outstanding performance. <\/p>\n\n\n\n

After we\u2019ve announced our winners, they can be instantly rewarded through our built-in and customised rewards platform.<\/p>\n\n\n\n

Sending Rewards for Excellence<\/h2>\n\n\n\n

One of the ways we show daily appreciation for our coworkers is through peer-to-peer rewards (this is a great example of Base Level recognition). Mo has a built-in rewards platform that allows us to redeem our rewards instantly. Trust us when we say that has a massive impact on our productivity.<\/p>\n\n\n

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Over the years, we\u2019ve developed a reward strategy that suits our way of working. <\/p>\n\n\n\n

Managers have larger denominations to give out on a quarterly cadence, whereas team members receive smaller amounts that they can share in denominations of \u00a32, \u00a35 or \u00a310. These renew every month to ensure that peer-to-peer recognition is a regular part of our daily workflow.<\/p>\n\n\n\n

Let\u2019s get sciency… Choice is powerful. By giving Mo employees the chance to choose our rewards in the form of gift cards for hundreds of retailers as well as charities, we can tap into inherent motivators. <\/p>\n\n\t<\/div>\n\n\n\n

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Mo’s manager spending pot<\/figcaption><\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n

Trip to the cinema? Sorted. New shoes? Done. Holiday voucher? Easy.<\/p>\n\n\n\n

We live in an age of quiet quitting and declining engagement. Our rewards strategy has reversed this trend. Just don\u2019t get Stephen started on his Crocs collection\u2026<\/p>\n\n\n\n

Our rewards catalog is customised to suit our company values, including the option to redeem a bottle of \u201cMO-et\u201d (aka. Moet. Get it?). Mo\u2019s leaders and managers can monitor how we share rewards, ensuring that there\u2019s fairness across the organisation.<\/p>\n\n\n

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Transform your culture with Mo<\/h2>\n\n\n\n

Book a free demo to learn how Mo can help you:<\/p>\n\n\n\n