{"id":2429,"date":"2025-01-06T17:19:22","date_gmt":"2025-01-06T17:19:22","guid":{"rendered":"https:\/\/mo.work\/?page_id=2429"},"modified":"2025-03-12T16:09:38","modified_gmt":"2025-03-12T16:09:38","slug":"william-hill","status":"publish","type":"page","link":"https:\/\/mo.work\/case-studies\/william-hill\/","title":{"rendered":"William Hill (Evoke)"},"content":{"rendered":"
\n\t
\n\t\t\n
\n\t\n\n
\n\t\t\t\n\n

The challenge: <\/h2>\n\n\n\n

“We want to increase employee recognition across the organisation.”<\/h2>\n\n\n\n

William Hill<\/p>\n\n\t<\/div>\n\n\n\n

\n\t\t\t\n\n

Sound familiar? Over the past few years, Mo worked with William Hill (Evoke) to streamline their global recognition and rewards scheme<\/strong>, covering all areas of their business.<\/p>\n\n\n\n

With over 12,000 employees across 2,300 shops, William Hill needed a solution that could build a culture of appreciation and motivate their retail staff to deliver exceptional customer service.<\/p>\n\n\n\n

Mo provided the perfect platform, enabling William Hill to offer instant rewards<\/strong> and celebrate great actions on the shop floor. This not only boosted employee motivation but also created a positive atmosphere in the workplace, driving customer service improvements during periods of transition.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\t<\/div>\n\t\n\t\t\n\t\t\t\n\t\t\t\t<\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>\n\n

<\/div>\n\n
\n\t\n\n
\n\t\t\t\n\n

William Hill needed a solution<\/strong> that would bring teams together.<\/h2>\n\n\t<\/div>\n\n\n\n
\n\t\t\t\n\n

When William Hill’s HR team approached us, they were struggling to make the most of their current reward software. With a large workforce, simplicity and effectiveness was key. William Hill\u2019s previous reward scheme faced several challenges:<\/p>\n\n\n\n