{"id":2424,"date":"2025-01-06T15:18:17","date_gmt":"2025-01-06T15:18:17","guid":{"rendered":"https:\/\/mo.work\/?page_id=2424"},"modified":"2025-03-12T16:48:33","modified_gmt":"2025-03-12T16:48:33","slug":"punch-pubs","status":"publish","type":"page","link":"https:\/\/mo.work\/case-studies\/punch-pubs\/","title":{"rendered":"Punch Pubs"},"content":{"rendered":"<div class=\"wp-block-meta-box-group\">\n\t<div>\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading has-large-font-size\">The challenge:<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\">&#8220;We want to celebrate success every day&#8230;&#8221;<\/h2>\n\n\n\n<p>Punch Pubs<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"has-medium-font-size\">Punch Pubs operates a vibrant, fun and family-like workplace culture that serves as the backbone of their 1,300-strong pub estate across the UK. <\/p>\n\n\n\n<p class=\"has-body-font-size\">Recognising the value of celebrating success, Punch wanted to improve their existing manual recognition scheme, which was showing signs of strain as the company grew in size.<\/p>\n\n\n\n<p class=\"has-body-font-size\">We spoke with Claire (McLoughlin) Hanson, HR Business Partner, to learn how Mo has transformed recognition at Punch Pubs, helping to create a flexible, personalised and <strong>recognition-rich culture<\/strong> for their hospitality employees.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\t<\/div>\n\t<span class=\"squiggle\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Punch Pubs needed a <strong>solution<\/strong> that supported a recognition-rich culture.<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<p>Before adopting Mo&#8217;s award-winning <a href=\"https:\/\/mo.work\">employee recognition platform<\/a>, Punch Pubs used a card-based recognition scheme that required employees to handwrite messages and claim any associated rewards via expense reimbursement. While this approach was well-intentioned, it had several drawbacks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Delays in reward redemption<\/strong>, especially for financial rewards, which could take weeks.<\/li>\n\n\n\n<li><strong>Inconsistent recognition across teams<\/strong>, leading to feelings of unfairness.<\/li>\n\n\n\n<li><strong>Limited visibility into reward spending<\/strong>, making it challenging to track impact or budget.<\/li>\n<\/ul>\n\n\n\n<p>Claire conducted an internal focus group to better understand what employees wanted. The key takeaways were clear:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The process had to be consistent and easy to track across all business areas.<\/li>\n\n\n\n<li>Employees valued the personal touch but needed a simpler, more efficient system.<\/li>\n\n\n\n<li>Recognition needed to feel meaningful without always being tied to cash.<\/li>\n<\/ol>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">What led Punch Pubs to Mo?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<p>From the moment Claire discovered Mo, she knew it was the perfect fit for Punch Pub&#8217;s close-knit team:<\/p>\n\n\n<div class=\"wp-block-meta-box-blockquote\">\n\t<blockquote>\n\t\t<div class=\"quote-content\">\n\t\t\t<p><span class=\"q\">\u201c<\/span>We have a fun, family-like culture here at Punch, and I knew straight away that Mo was the best fit and the platform I was pitching for.<span class=\"q\">\u201d<\/span><\/p>\n\t\t<\/div>\n\t\t<cite>\n\t\t\t<div class=\"avatar-card\">\n\t\t\t\t<div class=\"avatar\">\n\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/03\/Claire-Hanson-150x150.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Claire (McLoughlin) Hanson\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"profile\">\n\t\t\t\t\t<p>\n\t\t\t\t\t\t<strong>Claire (McLoughlin) Hanson<\/strong>\n\t\t\t\t\t\t<span>HR Business Partner<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/cite>\n\t<\/blockquote>\n<\/div>\n\n\n<p>By implementing Mo across their hospitality team, Punch Pubs was able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep the personal touch of their old system while removing inefficiencies.<\/li>\n\n\n\n<li>Enable peer-to-peer recognition that wasn\u2019t always tied to rewards.<\/li>\n\n\n\n<li>Provide detailed reporting to identify trends, track spending, and pinpoint training needs for line managers.<\/li>\n<\/ul>\n\n\n\n<p>Mo also aligned with Punch\u2019s ethos, offering a non-corporate, intuitive platform that employees embraced with enthusiasm.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Onboarding: Punch makes the transition.<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<p>During the onboarding process, Mo quickly became ingrained in Punch\u2019s culture. Employees began using the platform organically, sharing Moments of recognition almost daily. Claire shared some highlights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Engagement Impact<\/strong>: Punch\u2019s employee recognition score increased from&nbsp;<strong>6.2 to 7.3<\/strong>&nbsp;in less than a year.<\/li>\n\n\n\n<li><strong>Daily Celebration<\/strong>: Employees frequently mention Mo in engagement surveys, saying things like, \u201cI had a shout-out on Mo\u201d or \u201cI was sent chocolates through Mo.\u201d<\/li>\n\n\n\n<li><strong>Special Occasions<\/strong>: Punch uses Mo to send personalised multi-choice gifts, such as birthday treats, spa days, and snack boxes, making employees feel truly valued.<\/li>\n<\/ul>\n\n\n\n<p>Managers also praised the variety of delivered gifts and Mo gift cards, which allow for tailored rewards that align with individual interests.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n\n<div class=\"wp-block-logic-section alignfull bg-reduce padd-5 has-light-background-color has-background\"><div class=\"container-xxl\">\n<h2 class=\"wp-block-heading has-x-large-font-size\">How does Mo&#8217;s platform work?<\/h2>\n\n\n<div class=\"image-left aside-default wp-block-meta-box-aside\">\n\t\t<div class=\"row justify-content-between\">\n\t\t<div class=\"col-12 col-md-6 col-image\">\n\t\t\t<img decoding=\"async\" width=\"645\" height=\"429\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/10\/aside-1.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t<\/div>\n\t\t<div class=\"col-12 col-md-6 col-xxl-5 col-content\">\n\t\t\t<div class=\"content\">\n\t\t\t\t\n\n<h2 class=\"wp-block-heading\">Make every Moment count.<\/h2>\n\n\n\n<p>Mo utilises social recognition to improve engagement and connection. A <a href=\"https:\/\/mo.work\/platform\/moments\/\">Moment<\/a> is a post where employees share important personal or professional updates \u2014 such as weekly wins and weekend snaps. Moments build deeper connections and build genuine relationships with their teams by providing a platform for employees to showcase their accomplishments.<\/p>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n<div class=\"image-right aside-default wp-block-meta-box-aside\">\n\t\t<div class=\"row justify-content-between\">\n\t\t<div class=\"col-12 col-md-6 col-image\">\n\t\t\t<img decoding=\"async\" width=\"1024\" height=\"681\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/Managers-Graphic-1-1024x681.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t<\/div>\n\t\t<div class=\"col-12 col-md-6 col-xxl-5 col-content\">\n\t\t\t<div class=\"content\">\n\t\t\t\t\n\n<h2 class=\"wp-block-heading\">Drive performance through action.<\/h2>\n\n\n\n<p>A <a href=\"https:\/\/mo.work\/platform\/boosts\/\" data-type=\"page\" data-id=\"603\">Boost<\/a> is a prompt created by managers or admins in the Mo app to encourage employee engagement. These can range from reflective questions about weekly learnings to fun requests for pet photos. Boosts drive engagement with Moments, a key metric for Mo&#8217;s success. They allow managers to steer engagement and can be targeted to specific audiences, serving as a tool for both company-wide and team-specific communications.<\/p>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n<div class=\"wp-block-meta-box-case-study-card\">\n\t<div class=\"image\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/shutterstock_1671900796-scaled-1024x682.jpg\" class=\"attachment-large size-large\" alt=\"Hospitality staff are motivated by Mo&#039;s employee recognition software\" \/>\t<\/div>\n\t<div class=\"content\">\n\t\t<blockquote>\n\t\t\t<div class=\"quote-content\">\n\t\t\t\t<p><span class=\"q\">\u201c<\/span>The platform landed so organically, and our people have been using it to share and celebrate success almost every day!<span class=\"q\">\u201d<\/span><\/p>\n\t\t\t<\/div>\n\t\t\t<cite>\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-12 col-lg-auto\">\n\t\t\t\t\t\t<div class=\"avatar-card\">\n\t\t\t\t\t\t\t<div class=\"avatar\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/03\/Claire-Hanson-150x150.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Claire (McLoughlin) Hanson\" loading=\"lazy\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"profile\">\n\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t<strong>Claire (McLoughlin) Hanson<\/strong>\n\t\t\t\t\t\t\t\t\t<span>HR Business Partner, Punch Pubs<\/span>\n\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-lg-auto\">\n\t\t\t\t\t\t<div class=\"logo\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2179\" height=\"693\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/01\/punch-pubs-white-logo-1.png\" class=\"attachment-full size-full\" alt=\"Punch Pubs Testimonial Mo\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/cite>\n\t\t\t<span class=\"squiggle\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t\t\t<g>\n\t\t\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/svg>\n\t\t\t<\/span>\n\t\t\t<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t<a class=\"is-style-link wp-block-logic-button\" href=\"https:\/\/mo.work\/use-cases\/industry\/hospitality\/\"><span class=\"label\">Discover Mo for hospitality<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a><\/div>\n\t\t<\/blockquote>\n\t<\/div>\n<\/div><\/div><\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Today: Why Punch Pubs loves Mo.<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<p>Punch has successfully fostered a recognition-rich culture where employees feel valued every day. Claire noted,<\/p>\n\n\n<div class=\"wp-block-meta-box-blockquote\">\n\t<blockquote>\n\t\t<div class=\"quote-content\">\n\t\t\t<p><span class=\"q\">\u201c<\/span>Mo ticked all the boxes for us. It allows us to encourage more recognition, keep the personal touch, and drive engagement without making everything about cash.<span class=\"q\">\u201d<\/span><\/p>\n\t\t<\/div>\n\t\t<cite>\n\t\t\t<div class=\"avatar-card\">\n\t\t\t\t<div class=\"avatar\">\n\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/03\/Claire-Hanson-150x150.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Claire (McLoughlin) Hanson\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"profile\">\n\t\t\t\t\t<p>\n\t\t\t\t\t\t<strong>Claire (McLoughlin) Hanson<\/strong>\n\t\t\t\t\t\t<span>HR Business Partner<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/cite>\n\t<\/blockquote>\n<\/div>\n\n\n<p>The platform\u2019s flexibility and ease of use have been game-changing for Punch, proving that recognition can be both meaningful and seamless.<\/p>\n\n\n\n<p>Punch\u2019s journey demonstrates the power of a modern recognition platform like Mo in building a culture of appreciation, even in distributed teams. By addressing inefficiencies and putting employees at the heart of their recognition strategy, Punch has seen measurable improvements in engagement and morale.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n\n<div class=\"wp-block-logic-section alignfull bg-reduce padd-8 has-light-background-color has-background\"><div class=\"container-xxl\">\n<h2 class=\"wp-block-heading has-xx-large-font-size\">Solve your engagement challenges with Mo.<\/h2>\n\n\n<div class=\"wp-block-meta-box-cards-grid\">\n\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"129\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/heart.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Moments<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Celebrating Moments that matter improves team connection and boosts productivity by creating a collaborative, recognition-rich culture.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/moments\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"110\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/present.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Rewards<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Incentivise your people to do their best work with meaningful rewards. Forget old-fashioned systems. Our Rewards are designed to have maximum impact.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/employee-rewards\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"110\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/rocket.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Boosts<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Encourage positive behaviours and activate your managers with automated prompts designed around your company values.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/boosts\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"110\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/edit.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Assistant<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Stay on top of your employee experience with smart suggestions designed to empower busy managers. The Assistant is the perfect tool for people-first management teams. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/assistant\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"96\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/person.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Nominations<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Stay on top of your employee experience with smart suggestions designed to empower busy managers. The Assistant is the perfect tool for people-first management teams. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/nominations\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"103\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/nodes.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Integrations<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Keep everyone in the loop. Mo integrates with your current tech stack, including Microsoft Teams, Slack and your HRIS software.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div><\/div><\/div>\n\n\n<div class=\"height-lg-large height-medium wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-block-meta-box-group\">\n\t<div>\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Need a quick answer?<\/h2>\n\n\n\n<p>If you&#8217;re short on time, these speedy FAQs will help you get to an answer. If you need further help, we offer 30-minute calls with our experts.<\/p>\n\n\n<div class=\"height-lg-large height-small wp-block-meta-box-spacer\"><\/div>\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<div class=\"wp-block-logic-faqs is-style-flush\"><div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-1-answer\" id=\"logic-faq-1-question\">\n        <p class=\"question-text\">What is employee reward and recognition software?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-1-question\" id=\"logic-faq-1-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>Mo is an online platform that empowers leaders to reward and recognise hard work. Our reward and recognition software is designed to make appreciation a daily habit by encouraging employees to celebrate the Moments that matter via a centralised social feed. We help improve engagement, reduce attrition and bring teams together.<\/p>\n\n\n\n<p>Learn more about <a href=\"https:\/\/mo.work\/platform\/employee-rewards\/\" data-type=\"page\" data-id=\"538\">rewards<\/a> and <a href=\"https:\/\/mo.work\/solutions\/employee-recognition\/\" data-type=\"page\" data-id=\"20\">recognition<\/a><\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-2-answer\" id=\"logic-faq-2-question\">\n        <p class=\"question-text\">What are the benefits of employee recognition software?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-2-question\" id=\"logic-faq-2-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>Our software can help you reduce attrition, lower hiring costs, and improve team productivity. We do this by bringing teams together for success. If you want to hear more about the benefits, <a href=\"https:\/\/mo.work\/contact\/\">book a call with one of our experts \u2192<\/a><\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-3-answer\" id=\"logic-faq-3-question\">\n        <p class=\"question-text\">Is Mo good for hybrid and remote teams?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-3-question\" id=\"logic-faq-3-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>We&#8217;re not just good. Mo is built for hybrid and remote teams. <a href=\"https:\/\/mo.work\/use-cases\/teams\/\" data-type=\"page\" data-id=\"596\">Learn more about why we&#8217;re great for distributed teams<\/a>.<\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-4-answer\" id=\"logic-faq-4-question\">\n        <p class=\"question-text\">How does Mo make my work life easier?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-4-question\" id=\"logic-faq-4-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>Mo makes it easy to engage staff who are distributed, global, hybrid or part-time by bringing them together on a centralised platform. We streamline annual awards, keep track of your team engagement, and take the stress out of employee rewards. <a href=\"https:\/\/mo.work\/platform\/employee-rewards\/\" data-type=\"page\" data-id=\"538\">Learn more about rewards<\/a>.<\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-5-answer\" id=\"logic-faq-5-question\">\n        <p class=\"question-text\">What makes Mo different?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-5-question\" id=\"logic-faq-5-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>According to <a href=\"https:\/\/www.google.com\/search?client=safari&amp;rls=en&amp;q=Work+Institute%2C+it+could+cost+your+organisation+up+to+33%25+of+an+employee%27s+salary+to+replace+them.&amp;ie=UTF-8&amp;oe=UTF-8\" target=\"_blank\" rel=\"noreferrer noopener\">Work Institute<\/a>, it could cost your organisation up to 33% of an employee&#8217;s salary to replace them. Mo leverages recognition to improve your employee engagement, helping you reduce attrition rates and save money. We focus on bringing teams together through Moments that matter and never charge reward fees. Learn more about <a href=\"https:\/\/mo.work\/solutions\/employee-recognition\/\" data-type=\"page\" data-id=\"20\">recognition<\/a> and <a href=\"https:\/\/mo.work\/solutions\/employee-engagement\/\" data-type=\"page\" data-id=\"595\">engagement<\/a>.<\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-6-answer\" id=\"logic-faq-6-question\">\n        <p class=\"question-text\">Can I connect Mo to my existing tech?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-6-question\" id=\"logic-faq-6-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>Absolutely! We make it easy for you to add Mo to integrate with systems like Microsoft Teams and Slack. It&#8217;s simple to get data from your HRIS into Mo.<\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div>\n\n\t<\/div>\n\n<\/div>\n\n\n\t<\/div>\n\t<span class=\"squiggle\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>","protected":false},"excerpt":{"rendered":"Punch Pubs wanted to improve their existing manual recognition scheme, which was showing signs of strain as the company grew. That&#8217;s where Mo came in.","protected":false},"author":2,"featured_media":2508,"parent":622,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2424","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Punch Pubs | Case Study | Mo<\/title>\n<meta name=\"description\" content=\"Punch Pubs wanted to improve their existing manual recognition scheme, which was showing signs of strain as the company grew.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mo.work\/case-studies\/punch-pubs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Punch Pubs | Case 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