{"id":2423,"date":"2025-01-06T14:44:46","date_gmt":"2025-01-06T14:44:46","guid":{"rendered":"https:\/\/mo.work\/?page_id=2423"},"modified":"2025-03-12T16:37:43","modified_gmt":"2025-03-12T16:37:43","slug":"sgn","status":"publish","type":"page","link":"https:\/\/mo.work\/case-studies\/sgn\/","title":{"rendered":"SGN"},"content":{"rendered":"<div class=\"wp-block-meta-box-group\">\n\t<div>\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading has-large-font-size\">The challenge:<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\">&#8220;We wanted positive messaging&#8230; no thorns.&#8221;<\/h2>\n\n\n\n<p>SGN<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"has-medium-font-size\">SGN manages the distribution of natural and green gas to around six million homes and businesses across Scotland and southern England. <\/p>\n\n\n\n<p class=\"has-body-font-size\">With a 4,000-strong workforce spread across office and field roles, SGN\u2019s mission is to keep homes safe and warm through reliable service.<\/p>\n\n\n\n<p class=\"has-body-font-size\">In 2020, SGN adopted Mo to replace an underperforming recognition platform and reignite their <strong>culture of appreciation<\/strong>. <\/p>\n\n\n\n<p class=\"has-body-font-size\">We spoke with Kirsty Richardson, Head of Employee Experience, and Emma-Jane Stewart, former Employee Experience Manager, to understand how Mo has transformed employee engagement.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\t<\/div>\n\t<span class=\"squiggle\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">SGN needed a <strong>solution<\/strong> that would deliver real impact.<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<p>Before introducing Mo, SGN struggled with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Inconsistent platform usage<\/strong>, resulting in disjointed recognition efforts.<\/li>\n\n\n\n<li><strong>Cumbersome reward redemption processes<\/strong>, leading to unclaimed rewards.<\/li>\n\n\n\n<li><strong>Low employee recognition scores<\/strong>&nbsp;in surveys, revealing a lack of fairness and appreciation.<\/li>\n<\/ul>\n\n\n\n<p>Determined to address these challenges, the SGN Human Resources team sought a cost-effective, inclusive solution that was simple to use and resonated with all employees. That&#8217;s what brought them to Mo.<\/p>\n\n\n<div class=\"wp-block-meta-box-blockquote\">\n\t<blockquote>\n\t\t<div class=\"quote-content\">\n\t\t\t<p><span class=\"q\">\u201c<\/span>We wanted something that seemed very, very easy, and one of the things that I really liked was the real variety in the Mo offering.<span class=\"q\">\u201d<\/span><\/p>\n\t\t<\/div>\n\t\t<cite>\n\t\t\t<div class=\"avatar-card\">\n\t\t\t\t<div class=\"avatar\">\n\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/03\/Kirsty-Richardson-150x150.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Kirsty Richardson shares a testimonial for Mo on behalf of SGN\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"profile\">\n\t\t\t\t\t<p>\n\t\t\t\t\t\t<strong>Kirsty Richardson<\/strong>\n\t\t\t\t\t\t<span>Head of Employee Experience<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/cite>\n\t<\/blockquote>\n<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Why did SGN choose Mo?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<p>As soon as we launched with SGN in 2020, Mo became central to their post-pandemic recognition strategy. Like many other companies, SGN struggled with employee motivation and morale during a difficult global climate. Employees who had gone above and beyond during challenging times embraced the platform, revitalising organisational engagement.<\/p>\n\n\n\n<p>Key initiatives included:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Streamlined nominations<\/strong>&nbsp;for employee of the month, long service awards, and local recognition.<\/li>\n\n\n\n<li>Replacing expensive award ceremonies with&nbsp;<strong>on-the-spot manager rewards<\/strong>.<\/li>\n\n\n\n<li>Encouraging participation through Mo\u2019s intuitive design and fun features, like GIFs and reactions.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-meta-box-blockquote\">\n\t<blockquote>\n\t\t<div class=\"quote-content\">\n\t\t\t<p><span class=\"q\">\u201c<\/span>Engagement has doubled. It started off quite low, and now we are on 90% activation on Mo across the organisation.<span class=\"q\">\u201d<\/span><\/p>\n\t\t<\/div>\n\t\t<cite>\n\t\t\t<div class=\"avatar-card\">\n\t\t\t\t<div class=\"avatar\">\n\t\t\t\t\t<img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/01\/1517066265439.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Emma-Jane Stewart Mo Case Study\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"profile\">\n\t\t\t\t\t<p>\n\t\t\t\t\t\t<strong>Emma-Jane Stewart<\/strong>\n\t\t\t\t\t\t<span>Former Employee Experience Manager<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/cite>\n\t<\/blockquote>\n<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Today: SGN feels a measurable difference.<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<p>After implementing Mo&#8217;s <a href=\"https:\/\/mo.work\">employee recognition platform<\/a>, SGN has seen significant improvements in their recognition culture:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>90% activation rate<\/strong>&nbsp;across the organisation.<\/li>\n\n\n\n<li>A&nbsp;<strong>6.5% increase<\/strong>&nbsp;in employees reporting they receive recognition for a job well done.<\/li>\n\n\n\n<li>A shift towards recognising and rewarding the right behaviours, building a stronger sense of appreciation and empowerment.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-meta-box-blockquote\">\n\t<blockquote>\n\t\t<div class=\"quote-content\">\n\t\t\t<p><span class=\"q\">\u201c<\/span>With Mo, we are really rewarding for the right behaviour, and it helps make an impact [\u2026] The variety, customer service, and ease of use allow us to join recognition up.<span class=\"q\">\u201d<\/span><\/p>\n\t\t<\/div>\n\t\t<cite>\n\t\t\t<div class=\"avatar-card\">\n\t\t\t\t<div class=\"avatar\">\n\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/03\/Kirsty-Richardson-150x150.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Kirsty Richardson shares a testimonial for Mo on behalf of SGN\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"profile\">\n\t\t\t\t\t<p>\n\t\t\t\t\t\t<strong>Kirsty Richardson<\/strong>\n\t\t\t\t\t\t<span>Head of Employee Experience<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/cite>\n\t<\/blockquote>\n<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n\n<div class=\"wp-block-logic-section alignfull bg-reduce padd-5 has-light-background-color has-background\"><div class=\"container-xxl\">\n<h2 class=\"wp-block-heading has-x-large-font-size\">How does Mo&#8217;s platform work?<\/h2>\n\n\n<div class=\"image-left aside-default wp-block-meta-box-aside\">\n\t\t<div class=\"row justify-content-between\">\n\t\t<div class=\"col-12 col-md-6 col-image\">\n\t\t\t<img decoding=\"async\" width=\"645\" height=\"429\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/10\/aside-1.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t<\/div>\n\t\t<div class=\"col-12 col-md-6 col-xxl-5 col-content\">\n\t\t\t<div class=\"content\">\n\t\t\t\t\n\n<h2 class=\"wp-block-heading\">Make every Moment count.<\/h2>\n\n\n\n<p>Mo utilises social recognition to improve engagement and connection. A <a href=\"https:\/\/mo.work\/platform\/moments\/\">Moment<\/a> is a post where employees share important personal or professional updates \u2014 such as weekly wins and weekend snaps. Moments build deeper connections and build genuine relationships with their teams by providing a platform for employees to showcase their accomplishments.<\/p>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n<div class=\"image-right aside-default wp-block-meta-box-aside\">\n\t\t<div class=\"row justify-content-between\">\n\t\t<div class=\"col-12 col-md-6 col-image\">\n\t\t\t<img decoding=\"async\" width=\"1024\" height=\"681\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/Managers-Graphic-1-1024x681.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t<\/div>\n\t\t<div class=\"col-12 col-md-6 col-xxl-5 col-content\">\n\t\t\t<div class=\"content\">\n\t\t\t\t\n\n<h2 class=\"wp-block-heading\">Drive performance through action.<\/h2>\n\n\n\n<p>A <a href=\"https:\/\/mo.work\/platform\/boosts\/\" data-type=\"page\" data-id=\"603\">Boost<\/a> is a prompt created by managers or admins in the Mo app to encourage employee engagement. These can range from reflective questions about weekly learnings to fun requests for pet photos. Boosts drive engagement with Moments, a key metric for Mo&#8217;s success. They allow managers to steer engagement and can be targeted to specific audiences, serving as a tool for both company-wide and team-specific communications.<\/p>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n<div class=\"wp-block-meta-box-case-study-card\">\n\t<div class=\"image\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/shutterstock_2154257509-scaled-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"Energy, oil and gas\" \/>\t<\/div>\n\t<div class=\"content\">\n\t\t<blockquote>\n\t\t\t<div class=\"quote-content\">\n\t\t\t\t<p><span class=\"q\">\u201c<\/span>The one thing about the Mo app is that you know you\u2019re going to get a positive message, there are no thorns in there!<span class=\"q\">\u201d<\/span><\/p>\n\t\t\t<\/div>\n\t\t\t<cite>\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-12 col-lg-auto\">\n\t\t\t\t\t\t<div class=\"avatar-card\">\n\t\t\t\t\t\t\t<div class=\"avatar\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/01\/1517066265439.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Emma-Jane Stewart Mo Case Study\" loading=\"lazy\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"profile\">\n\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t<strong>Emma-Jane Stewart<\/strong>\n\t\t\t\t\t\t\t\t\t<span>Former Employee Experience Manager, SGN<\/span>\n\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-12 col-lg-auto\">\n\t\t\t\t\t\t<div class=\"logo\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"340\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2025\/01\/sgn-logo-white.png\" class=\"attachment-full size-full\" alt=\"SGN Testimonial Case Study Mo\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/cite>\n\t\t\t<span class=\"squiggle\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t\t\t<g>\n\t\t\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/svg>\n\t\t\t<\/span>\n\t\t\t<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t<a class=\"is-style-link wp-block-logic-button\" href=\"https:\/\/mo.work\/use-cases\/industry\/energy\/\"><span class=\"label\">Discover Mo for energy teams<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a><\/div>\n\t\t<\/blockquote>\n\t<\/div>\n<\/div><\/div><\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">SGN has seen a lasting cultural impact.<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<p>Mo has helped SGN transform its workplace culture into one of appreciation and collaboration. By making recognition inclusive, accessible, and engaging, Mo has empowered employees to feel valued and connected.<\/p>\n\n\n\n<p>As Emma-Jane put it, \u201cThe one thing about the Mo app is that you know you\u2019re going to get a positive message\u2014there are no thorns in there!\u201d<\/p>\n\n\n\n<p>SGN\u2019s journey with Mo is a testament to how the right recognition platform can transform engagement and culture. By aligning recognition with company values and making it accessible to all, SGN has built a foundation of empowerment that continues to grow.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n\n<div class=\"wp-block-logic-section alignfull bg-reduce padd-8 has-light-background-color has-background\"><div class=\"container-xxl\">\n<h2 class=\"wp-block-heading has-xx-large-font-size\">Solve your engagement challenges with Mo.<\/h2>\n\n\n<div class=\"wp-block-meta-box-cards-grid\">\n\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"129\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/heart.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Moments<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Celebrating Moments that matter improves team connection and boosts productivity by creating a collaborative, recognition-rich culture.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/moments\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"110\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/present.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Rewards<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Incentivise your people to do their best work with meaningful rewards. Forget old-fashioned systems. Our Rewards are designed to have maximum impact.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/employee-rewards\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"110\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/rocket.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Boosts<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Encourage positive behaviours and activate your managers with automated prompts designed around your company values.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/boosts\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"110\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/edit.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Assistant<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Stay on top of your employee experience with smart suggestions designed to empower busy managers. The Assistant is the perfect tool for people-first management teams. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/assistant\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"96\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/person.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Nominations<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Stay on top of your employee experience with smart suggestions designed to empower busy managers. The Assistant is the perfect tool for people-first management teams. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mo.work\/platform\/nominations\/\">\n\t\t\t\t\t\t\t\t\t<span class=\"visually-hidden\">\n\t\t\t\t\t\t\t\t\t\tRead More\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-12 col-lg-4 mb-3\">\n\t\t\t\t\t<div class=\"card-grid-item\">\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t<span class=\"icon\"><img decoding=\"async\" width=\"103\" height=\"110\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/nodes.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t\t<span class=\"heading\">Integrations<\/span>\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t\t\t\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<p>Keep everyone in the loop. Mo integrates with your current tech stack, including Microsoft Teams, Slack and your HRIS software.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div><\/div><\/div>\n\n\n<div class=\"height-lg-large height-medium wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-block-meta-box-group\">\n\t<div>\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Need a quick answer?<\/h2>\n\n\n\n<p>If you&#8217;re short on time, these speedy FAQs will help you get to an answer. If you need further help, we offer 30-minute calls with our experts.<\/p>\n\n\n<div class=\"height-lg-large height-small wp-block-meta-box-spacer\"><\/div>\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<div class=\"wp-block-logic-faqs is-style-flush\"><div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-1-answer\" id=\"logic-faq-1-question\">\n        <p class=\"question-text\">What is employee reward and recognition software?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-1-question\" id=\"logic-faq-1-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>Mo is an online platform that empowers leaders to reward and recognise hard work. Our reward and recognition software is designed to make appreciation a daily habit by encouraging employees to celebrate the Moments that matter via a centralised social feed. We help improve engagement, reduce attrition and bring teams together.<\/p>\n\n\n\n<p>Learn more about <a href=\"https:\/\/mo.work\/platform\/employee-rewards\/\" data-type=\"page\" data-id=\"538\">rewards<\/a> and <a href=\"https:\/\/mo.work\/solutions\/employee-recognition\/\" data-type=\"page\" data-id=\"20\">recognition<\/a><\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-2-answer\" id=\"logic-faq-2-question\">\n        <p class=\"question-text\">What are the benefits of employee recognition software?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-2-question\" id=\"logic-faq-2-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>Our software can help you reduce attrition, lower hiring costs, and improve team productivity. We do this by bringing teams together for success. If you want to hear more about the benefits, <a href=\"https:\/\/mo.work\/contact\/\">book a call with one of our experts \u2192<\/a><\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-3-answer\" id=\"logic-faq-3-question\">\n        <p class=\"question-text\">Is Mo good for hybrid and remote teams?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-3-question\" id=\"logic-faq-3-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>We&#8217;re not just good. Mo is built for hybrid and remote teams. <a href=\"https:\/\/mo.work\/use-cases\/teams\/\" data-type=\"page\" data-id=\"596\">Learn more about why we&#8217;re great for distributed teams<\/a>.<\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-4-answer\" id=\"logic-faq-4-question\">\n        <p class=\"question-text\">How does Mo make my work life easier?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-4-question\" id=\"logic-faq-4-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>Mo makes it easy to engage staff who are distributed, global, hybrid or part-time by bringing them together on a centralised platform. We streamline annual awards, keep track of your team engagement, and take the stress out of employee rewards. <a href=\"https:\/\/mo.work\/platform\/employee-rewards\/\" data-type=\"page\" data-id=\"538\">Learn more about rewards<\/a>.<\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-5-answer\" id=\"logic-faq-5-question\">\n        <p class=\"question-text\">What makes Mo different?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-5-question\" id=\"logic-faq-5-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>According to <a href=\"https:\/\/www.google.com\/search?client=safari&amp;rls=en&amp;q=Work+Institute%2C+it+could+cost+your+organisation+up+to+33%25+of+an+employee%27s+salary+to+replace+them.&amp;ie=UTF-8&amp;oe=UTF-8\" target=\"_blank\" rel=\"noreferrer noopener\">Work Institute<\/a>, it could cost your organisation up to 33% of an employee&#8217;s salary to replace them. Mo leverages recognition to improve your employee engagement, helping you reduce attrition rates and save money. We focus on bringing teams together through Moments that matter and never charge reward fees. Learn more about <a href=\"https:\/\/mo.work\/solutions\/employee-recognition\/\" data-type=\"page\" data-id=\"20\">recognition<\/a> and <a href=\"https:\/\/mo.work\/solutions\/employee-engagement\/\" data-type=\"page\" data-id=\"595\">engagement<\/a>.<\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-logic-faq\">\n    <div class=\"question\" role=\"button\" aria-expanded=\"false\" aria-controls=\"logic-faq-6-answer\" id=\"logic-faq-6-question\">\n        <p class=\"question-text\">Can I connect Mo to my existing tech?<\/p>        <div class=\"icon\">\n            \n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.-->\n\t\t\t<path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z\"><\/path>\n\t\t<\/svg>        <\/div>\n    <\/div>\n    <div class=\"answer\" role=\"region\" aria-labelledby=\"logic-faq-6-question\" id=\"logic-faq-6-answer\">\n        <div class=\"answer-inner\">\n            <div>\n                \n\n<p>Absolutely! We make it easy for you to add Mo to integrate with systems like Microsoft Teams and Slack. It&#8217;s simple to get data from your HRIS into Mo.<\/p>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div>\n\n\t<\/div>\n\n<\/div>\n\n\n\t<\/div>\n\t<span class=\"squiggle\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>","protected":false},"excerpt":{"rendered":"In 2020, SGN adopted Mo to replace an underperforming recognition platform and reignite their recognition culture. We spoke with SGN&#8217;s HR team to understand how Mo has transformed employee engagement.","protected":false},"author":2,"featured_media":2499,"parent":622,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2423","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SGN | Case Study | Mo<\/title>\n<meta name=\"description\" content=\"In 2020, SGN adopted Mo to replace an underperforming recognition platform and reignite their recognition culture.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mo.work\/case-studies\/sgn\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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