{"id":2421,"date":"2025-01-06T13:45:32","date_gmt":"2025-01-06T13:45:32","guid":{"rendered":"https:\/\/mo.work\/?page_id=2421"},"modified":"2025-03-12T16:28:44","modified_gmt":"2025-03-12T16:28:44","slug":"atlas-hotels","status":"publish","type":"page","link":"https:\/\/mo.work\/case-studies\/atlas-hotels\/","title":{"rendered":"Atlas Hotels"},"content":{"rendered":"\n
\"Atlas<\/figure>\n\n\n
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The challenge:<\/h2>\n\n\n\n

“Recognition would otherwise take too much time…”<\/h2>\n\n\n\n

Atlas Hotels<\/p>\n\n\t<\/div>\n\n\n\n

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Atlas Hotels, a franchise group with 58 locations across the UK. <\/p>\n\n\n\n

The group prides itself on delivering exceptional guest experiences under brands such as Holiday Inn Express, Holiday Inn, and Hampton by Hilton.<\/p>\n\n\n\n

But behind the scenes, they faced growing challenges in maintaining consistency and engagement across their 1,500-strong workforce \u2014 particularly with a large percentage of deskless employees. That’s where Mo came in.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\t<\/div>\n\t\n\t\t\n\t\t\t\n\t\t\t\t<\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>\n\n

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Atlas Hotels needed a solution to navigate the post-pandemic landscape.<\/h2>\n\n\t<\/div>\n\n\n\n
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Before Mo, Atlas used a site-based program called \u201cSmile Points\u201d, where managers manually tracked recognition and rewards through spreadsheets. This approach varied between hotel locations and management teams, leading to inconsistent employee experiences and limited visibility across the business.<\/p>\n\n\n

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\u201c<\/span>When we do something celebratory, we love funnelling everything through Mo so everyone can see, and that\u2019s a big part of bringing the culture at Atlas to life.\u201d<\/span><\/p>\n\t\t<\/div>\n\t\t\n\t\t\t

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\n\t\t\t\t\t\"Sarah\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tSarah Brocklebank<\/strong>\n\t\t\t\t\t\tHR Director<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/cite>\n\t<\/blockquote>\n<\/div>\n\n\n

The stakes became even higher during the pandemic and Brexit, leading to higher employee turnover, engagement issues and lower customer satisfaction. Recognising the need for a scalable and unified solution, Atlas Hotels turned to Mo.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n

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What led them to Mo?<\/h2>\n\n\t<\/div>\n\n\n\n
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In 2019, Atlas partnered with Mo to realign their recognition practices with their company values. By relaunching these values and embedding them into their culture, Mo provided a platform for consistent, meaningful and visible recognition across all sites.<\/p>\n\n\n\n

While the pandemic led to an influx of new managers and teams, Mo also became an essential training and communication tool. The Mo team worked closely with Atlas to onboard managers, ensuring they could effectively use the platform to connect with and celebrate their teams.<\/p>\n\n\n\n

Features that stood out to Atlas included:<\/strong><\/p>\n\n\n\n