{"id":1169,"date":"2023-11-09T11:24:06","date_gmt":"2023-11-09T11:24:06","guid":{"rendered":"https:\/\/mo.work\/uncategorized\/what-makes-a-good-team-manager\/"},"modified":"2025-02-26T12:49:00","modified_gmt":"2025-02-26T12:49:00","slug":"good-team-manager","status":"publish","type":"post","link":"https:\/\/mo.work\/insights\/good-team-manager\/","title":{"rendered":"What Makes a Good Team Manager?"},"content":{"rendered":"\n<p class=\"is-style-introduction\">We all want to be the best manager we can be, but how often have you sat back and wondered what that means? <\/p>\n\n\n\n<p>Being \u2018good\u2019 isn\u2019t about acing every single assignment or making sure everyone likes you, it\u2019s about supporting your team as you work together to achieve mutual objectives.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1\">What makes a good manager?<\/h2>\n\n\n\n<p>A good manager is someone who\u2019s able to balance all their competing priorities successfully. There\u2019s no point in being beloved by your team if you\u2019re failing to hit company goals. And vice versa, there\u2019s little benefit to smashing your targets in the short term, if you\u2019re driving your employees away.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-left has-text-align-center\">\u201cManagement\u2019s job is to convey leadership\u2019s message in a compelling and inspiring way. Not just in meetings, but also by example.\u201d \u2013 Jeffrey Gitomer Read, Author.<\/h4>\n\n\n\n<p>Being a good manager isn\u2019t subscribing to one particular method or train of thought, it\u2019s finding ways to make things work for everyone. A great manager can change the shape of a whole company. Check out our webinar on the crucial role of managers in shaping company culture.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2\">Problems new managers face<\/h2>\n\n\n\n<p>New managers face a unique set of challenges and problems which are present whether they\u2019re new to a company or just new to the role. They include problems with:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Building connection<\/h3>\n\n\n\n<p>The connections you make with your team are the cornerstone of everything you do together and the better you are building trust, the quicker those bonds will form.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Monitoring performance<\/h3>\n\n\n\n<p>When you\u2019re fresh to a team and don\u2019t know the ins and outs of everyone\u2019s workload, it can be tricky to monitor performance efficiently.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Managing time<\/h3>\n\n\n\n<p>Helping your team manage their time and balance their workload is a top priority, but it isn\u2019t easy when you don\u2019t understand how long their various tasks take.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3\">Problems current managers face<\/h2>\n\n\n\n<p>Managers who\u2019ve been in a role for a while have a whole new set of problems to contend with, including things like:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Waning engagement<\/h3>\n\n\n\n<p>Demotivated staff and waning employee engagement is a massive warning sign for any manager \u2013 and sometimes it\u2019s hard to spot until it\u2019s almost too late.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Onboarding new staff<\/h3>\n\n\n\n<p>Whether you\u2019re dealing with regular staff turnover or your team is small, the <a href=\"https:\/\/mo.work\/insights\/top-employee-onboarding-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding process<\/a> can be as time-consuming as it is challenging.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Internal movement<\/h3>\n\n\n\n<p>Ideally, you want your employees to be continually evolving and growing their skills. This is a positive thing, but internal promotion can cause headaches for managers too.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4\">How to measure team performance<\/h2>\n\n\n\n<p>Measuring team performance is harder than it looks. Mainly because there are a lot of moving parts to consider. But with the right metrics and the right software to match, it\u2019s much easier to stay up-to-date with your overall performance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Engagement metrics<\/h3>\n\n\n\n<p>By keeping an eye on the kind of metrics that will show you how engaged your team is, you\u2019ll be able to hone in on the areas that need the most work. What kind of metrics do we mean? Things like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Retention, churn and recruitment rates<\/li>\n\n\n\n<li>Your Employee Net Promoter Score (eNPS)<\/li>\n\n\n\n<li>Communication and collaboration levels<\/li>\n\n\n\n<li>Employee satisfaction and engagement<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Popular and effective engagement software<\/h3>\n\n\n\n<p>There\u2019s plenty of software that can help you keep an eye on your metrics, a few great options include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.motivosity.com\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Motivosity<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/workleap.com\/get\/employee-engagement-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Workleap<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sogolytics.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sogolytics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wt.worktango.com\/employee-surveys-insights\" target=\"_blank\" rel=\"noreferrer noopener\">Worktango<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.thrivesparrow.com\/engage\" target=\"_blank\" rel=\"noreferrer noopener\">ThriveSparrow<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5\">What does a successful manager look like?<\/h2>\n\n\n\n<p>A successful manager can work on both the macro and micro levels. Meaning, that they can effectively and compassionately interact with their team daily while also keeping the overall goals of the company in mind. Several skills can be developed to make this balancing act easier, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Solid and clear communication<\/li>\n\n\n\n<li>Great attention to detail<\/li>\n\n\n\n<li>Active listening that prioritises employee experiences<\/li>\n\n\n\n<li>Strong strategic planning<\/li>\n\n\n\n<li>Thoughtful <a href=\"https:\/\/mo.work\/insights\/managing-conflict-at-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">conflict resolution<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6\">How to support your priorities as a manager<\/h2>\n\n\n\n<p>Luckily, you\u2019ll find there are also plenty of strategies you can key into when you\u2019re looking to support your priorities. For example, an effective rewards and recognition scheme is an excellent way to help your team stay engaged as you work together for the greater good.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Rewards and incentives<\/h3>\n\n\n\n<p>A timely reward can make all the difference. And it doesn\u2019t have to be an expensive gift or cash payment. Things like recognition from a manager can be a lot more valuable to employees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Mo offers more<\/h3>\n\n\n\n<p>At Mo, we see the value in offering a complete and holistic rewards and recognition platform that allows you to show your support for your team on every level. From Boosts to improve confidence to reminders that make sure you never miss a work anniversary, we can help you be a better manager.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Integration with Microsoft Teams<\/h3>\n\n\n\n<p>We know how important it is to be able to integrate your engagement tools with your existing environment. That\u2019s why we released a new iteration of our <a href=\"https:\/\/mo.work\/insights\/mo-integrates-with-microsoft-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Teams integration<\/a> in 2023. Use Mo without ever leaving your workflow, for maximum efficiency.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"8\">Case study: How Atlas Hotels supported management development with Mo<\/h2>\n\n\n\n<p>As the pandemic meant considerable disruption and lots of new managers, the Mo team worked with Atlas to educate and train managers on using Mo to facilitate better communication and recognition, as well as connect with their new teams.<\/p>\n\n\n\n<p>If you\u2019re ready to build on your skills as a manager, why not find out how <a href=\"https:\/\/mo.work\/\">Mo<\/a> can help? Our reward and recognition platform makes it easy for busy managers to meaningfully recognise, engage and connect with their teams.<\/p>\n\n\n\n<p>We also equip you with ways to build healthy habits into everyday interactions, while offering you the sort of insight and supporting data that helps you make the right choices for your employees. Interested in seeing how our support can make a difference? <a href=\"https:\/\/mo.work\/book-a-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Book a free demo<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7\">The big benefits of effective management<\/h2>\n\n\n\n<p>Not only will you feel calmer and more in control when you\u2019re managing effectively, but you\u2019ll see a difference in performance too. Some of the most noticeable benefits include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Higher retention rates<\/strong> \u2013 staff are more likely to stick around if they like and trust their manager.<\/li>\n\n\n\n<li><strong>Strong employee development<\/strong> \u2013 <a href=\"https:\/\/mo.work\/insights\/employee-development-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">upskilling your team<\/a> not only helps you keep talent, but it takes the pressure of recruitment off your HR team too.<\/li>\n\n\n\n<li><strong>Increased employee engagement<\/strong> \u2013 a highly engaged workforce remains the gold standard, especially as Gallup reports an engagement rate of only 32%.<\/li>\n<\/ul>\n\n\n\n<p>Here at Mo, we know that there are lots of different management styles, each with its advantages and challenges. That\u2019s why we create tools that make the every day easier, helping you hone your management skills \u2013 whatever your style.<\/p>\n\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"wp-block-meta-box-group\">\n\t<div>\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"896\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/12\/homepage-banner-1024x896.png\" alt=\"\" class=\"wp-image-1987\"\/><\/figure>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t<div class=\"h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\n<h2 class=\"wp-block-heading is-style-default\">Transform your culture with Mo<\/h2>\n\n\n\n<p class=\"is-style-lead\">Book a free demo to learn how Mo can help you:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-unstyled\">\n<li>\ud83e\udd1d Improve employee engagement scores<\/li>\n\n\n\n<li>\ud83d\ude80 Reduce employee churn<\/li>\n\n\n\n<li>\ud83d\ude0d Build a collaborative culture<\/li>\n<\/ul>\n\n\n<div class=\"height-lg-small height-small wp-block-meta-box-spacer\"><\/div>\n\n<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t\n<a class=\"is-style-dark wp-block-logic-button\" href=\"https:\/\/mo.work\/book-a-demo\/\"><span class=\"label\">Book your free demo<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n\t<\/div>\n\t<span class=\"squiggle\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 459.44 134.09\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M210.12,46.61c-55.04,34.92-94.8,60.16-178.96-3.6L0,84.15c48.63,36.85,88.64,49.94,123.14,49.94,45.45,0,81.31-22.76,114.64-43.9,53.97-34.25,100.57-63.82,194.12-4.78l27.54-43.65c-121.18-76.46-192.23-31.37-249.32,4.86Z\"><\/path>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t<\/span>\n<\/div>\n\n<div class=\"height-lg-medium height-small wp-block-meta-box-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"We all want to be the best manager we can be, but how often have you sat back and wondered&#8230;","protected":false},"author":2,"featured_media":1170,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[28],"class_list":["post-1169","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","tag-culture"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Makes a Good Team Manager? | Mo<\/title>\n<meta name=\"description\" content=\"We all want to be the best team manager we can be, but how often have you sat back and wondered what that actually means? Being \u2018good\u2019...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mo.work\/insights\/good-team-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Makes a Good Team Manager? | Mo\" \/>\n<meta property=\"og:description\" content=\"We all want to be the best team manager we can be, but how often have you sat back and wondered what that actually means? 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