{"id":1000,"date":"2023-01-25T10:40:40","date_gmt":"2023-01-25T10:40:40","guid":{"rendered":"https:\/\/mo.work\/uncategorized\/6-employee-engagement-kpis-you-need-to-know\/"},"modified":"2025-02-17T10:15:51","modified_gmt":"2025-02-17T10:15:51","slug":"employee-engagement-kpis","status":"publish","type":"post","link":"https:\/\/mo.work\/insights\/employee-engagement-kpis\/","title":{"rendered":"6 Employee Engagement KPIs You Need to Know"},"content":{"rendered":"\n<p class=\"is-style-introduction\">Setting out to improve your <a href=\"https:\/\/mo.work\/insights\/employee-engagement-guide\/\">employee engagement<\/a> levels is one of the best things you can do for your business, but are you consistently measuring how well you\u2019re achieving your goals?<\/p>\n\n\n\n<p>Be confident that your <a href=\"https:\/\/mo.work\/insights\/employee-engagement-strategies\/\">engagement initiatives<\/a> are making a difference, and find areas that might need some improvement with efficient benchmarking. We\u2019ve put together some of the most sensible Key Performance Indicators (KPIs) for measuring employee engagement, so you can ensure your efforts are paying off.<\/p>\n\n\n<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t\n<a class=\"is-style-dark wp-block-logic-button\" href=\"https:\/\/mo.work\/speak-to-an-expert\/\"><span class=\"label\">Speak to an expert<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Why Use KPIs for Employee Engagement?<\/h2>\n\n\n\n<p>The easiest way to know how engaged your employees are and how well your strategy works is to set measurable key performance indicators (KPIs). Measuring employee engagement can\u2019t be done with one KPI alone, you need multiple engagement metrics to get the complete picture of your team\u2019s workplace experience.<\/p>\n\n\n\n<p>Why should you spend time looking at these metrics? According to <a href=\"https:\/\/www.gallup.com\/workplace\/349484\/state-of-the-global-workplace.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Gallup<\/a>, only 21% of employees feel engaged in their work, meaning 79% feel disconnected, leading to lower productivity, high turnover and decreased performance.<\/p>\n\n\n\n<p>Setting measurable KPIs will help you understand whether initiatives are working and if there are any areas for improvement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Effective and Essential KPIs for Employee Engagement<\/h2>\n\n\n\n<p>Ready to understand how well your strategy is working? Here are some valuable KPIs to track.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Employee Net Promoter Score<\/h3>\n\n\n\n<p>Your Employee Net Promoter Score (eNPS) is not only a fantastic way to find out how likely your employees would be to recommend your organisation to others, but it also offers useful insight into your engagement levels.<\/p>\n\n\n\n<p>An eNPS survey typically asks two core questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How likely are you to recommend your organisation as a place to work, on a scale of 1-10<\/li>\n\n\n\n<li>What made you choose the score that you did<\/li>\n<\/ul>\n\n\n\n<p>The strength of eNPS is in its simplicity. Using data from the first question, you can split your responders into three categories: promoters with ratings of nine to ten, passives or neutrals with ratings of seven or eight, and detractors with ratings of six or under.&nbsp;The more detractors you have, the more likely you aren\u2019t hitting your engagement targets.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/1-edited.png\" alt=\"1\" class=\"wp-image-8498\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2. Employee Engagement Surveys<\/h3>\n\n\n\n<p>While your eNPS score can give you some great top-level information, an employee engagement survey is excellent for gaining a more comprehensive picture. Here, you can look at areas directly related to engagement and open up the potential for suggestions.<\/p>\n\n\n\n<p>To use a survey as an engagement KPI, you must do it regularly. Sticking to a quarterly schedule will give you frequent enough results to check if your engagement strategy is still making an impact, while also allowing enough time to see the benefits of any changes implemented since the last round.<\/p>\n\n\n\n<p>If you need some inspiration to get started, our guide to <a href=\"https:\/\/mo.work\/insights\/questions-for-meetings\/\">useful employee engagement questions<\/a> could help you get off on the right foot.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Turnover Rate<\/h3>\n\n\n\n<p>Turnover rate is a simple and efficient way to keep an eye on how engaged your employees are.<\/p>\n\n\n\n<p>Gallup reported in its 2022 <a href=\"https:\/\/www.gallup.com\/workplace\/393497\/world-trillion-workplace-problem.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">State of the Global Workforce<\/a> report that businesses with highly engaged employees had better retention levels than those who didn\u2019t. Because low engagement is a primary reason <a href=\"https:\/\/mo.work\/insights\/why-do-employees-leave\/\">why employees leave<\/a>, your staff turnover statistics provide the perfect metric to track your engagement levels.<\/p>\n\n\n\n<p>According to recruitment company Monster, the <a href=\"https:\/\/www.monster.co.uk\/advertise-a-job\/resources\/workforce-management-planning\/employee-retention-strategies\/what-is-the-ideal-employee-turnover-rate\/\" target=\"_blank\" rel=\"noreferrer noopener\">average employee turnover rate<\/a> for a UK-based business is 15%. This is across all sectors, and churn can vary depending on your type of business. However, you might have some engagement issues to address if you have a higher annual percentage of people leaving than you\u2019d expect for your industry.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Absenteeism<\/h3>\n\n\n\n<p>This is another organic way of measuring your employees\u2019 general satisfaction, wellbeing, and engagement levels.<\/p>\n\n\n\n<p>While there are many legitimate and completely expected reasons for needing time off work, a marked rise in absenteeism can be a red flag. It\u2019s also essential to look at your employees because if you notice they are never taking time off, that could indicate something is wrong with your <a href=\"https:\/\/mo.work\/insights\/how-to-create-a-high-performance-culture\/\">workplace culture<\/a>.<\/p>\n\n\n\n<p>It\u2019s tempting to think that there\u2019s only one angle to this, but it\u2019s more nuanced than you might think. While some disengaged employees may sometimes be more likely to bunk off, there\u2019s also an intrinsic link between engagement and wellbeing. So disengaged employees may genuinely need more sick days!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Online Ratings<\/h3>\n\n\n\n<p>These days, it\u2019s much easier for employees and ex-employees to share their experiences with the rest of the workforce. Keeping an eye on sites like Glassdoor, ZipRecruiter, or LinkedIn Job Search could provide interesting information.<\/p>\n\n\n\n<p>It\u2019s always worth going directly to the source to find out what your team thinks about your organisation. Be mindful that individuals may not always feel comfortable sharing \u2013 even if you try to encourage honesty in the workplace. That\u2019s why it\u2019s worth adding a quick check for mentions of your company + the names of popular recruitment sites on forums or Google.<\/p>\n\n\n\n<p>You may just find out something you\u2019d never even considered before and some helpful insight into how your employees see you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Internal Promotion Rate<\/h3>\n\n\n\n<p>One of the main drivers for employee engagement is the opportunity for growth within the organisation. This highlights the importance of your internal promotion rate, as it represents your ability to retain your top talent.<\/p>\n\n\n\n<p>According to The Society for Human Resource Management, only 29% of employees said they were satisfied with their career advancement opportunities. Personal growth is an essential requirement for most employees, and if they don\u2019t feel like they can develop a strong career at your company, they will search for a new role.<\/p>\n\n\n\n<p>By measuring your internal promotions, you will see how willing your organisation is to grow employees. Improving growth opportunities will lead to better employee engagement and retention rates. Here\u2019s how to calculate it:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/mo.work\/wp-content\/uploads\/2024\/11\/1_2-edited.png\" alt=\"2\" class=\"wp-image-8499\"\/><\/figure>\n\n\n\n<p><a href=\"https:\/\/mo.work\/\">Mo<\/a>&nbsp;is an employee recognition and engagement platform that can help leaders improve collaboration and morale, reduce employee churn and drive change.<\/p>\n\n\n\n<p>Our platform creates a vibrant culture by developing team habits, encouraging people to celebrate success, recognise results and appreciate colleagues. Your complete toolkit for connecting and motivating teams in the new world of work.\u00a0<a href=\"https:\/\/mo.work\/book-a-demo\/\">Book a demo<\/a>\u00a0with our team today.<\/p>\n\n\n<div class=\"logic-button-align-lg-flex-start logic-button-align-flex-start wp-block-logic-buttons\">\n\t\n<a class=\"is-style-dark wp-block-logic-button\" href=\"https:\/\/mo.work\/speak-to-an-expert\/\"><span class=\"label\">Speak to an expert<\/span><span class=\"icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n\t\t\t\t\t<path d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zM297 385c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l71-71L120 280c-13.3 0-24-10.7-24-24s10.7-24 24-24l214.1 0-71-71c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0L409 239c9.4 9.4 9.4 24.6 0 33.9L297 385z\"><\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span><\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Setting out to improve your employee engagement levels is one of the best things you can do for your business,&#8230;","protected":false},"author":2,"featured_media":1001,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[25],"class_list":["post-1000","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","tag-employee-engagement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 Employee Engagement KPIs You Need to Know | Mo<\/title>\n<meta name=\"description\" content=\"Setting out to improve your employee engagement levels is one of the best things you can do for your business, but are you consistently...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mo.work\/insights\/employee-engagement-kpis\/\" \/>\n<meta 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